Order Status
Track Your Order
To view your order status, please enter the email address and order number tied to the order.
Additional Information
- The ship date shown above represents a ship week. Orders may ship any day between Monday and Saturday of that week.
- Some orders may be split and shipped from multiple locations based on the plants ordered, which can result in different ship times.
- Occasionally, delays happen. Since plants are living things, they don’t always grow as expected. We do our best to prevent this, but we’ll always prioritize sending you the healthiest plants possible.
- Didn’t receive your order confirmation or tracking email? Be sure to check your spam or junk folder — sometimes they get caught there.
- We’re currently experiencing a high volume of inquiries. Please allow 24–48 hours for a response. For faster assistance, use our live chat or call during business hours.